Medicare Sales Agent Manager - Overland Park, KS Job for ...

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are changing the world. We are the right place to apply and build on your skills and talents.

The purpose of this job is to supervise Independent Career Agents (ICA's) who sell the UnitedHealth Group (UHG) portfolio of products offered to Medicare beneficiaries and individuals age 50 . The ICA Supervisor is responsible for achieving assigned sales/membership growth targets through ICA's in his/her territory/territories. ICA's are not employees of UHG but rather independent sales agents who contract exclusively with UHG to sell this portfolio of products. ICA's may sell additional/alternative products that do not compete with this UHG product portfolio (e.g.; life insurance, home insurance).

Responsibilities:

Continually build and nurture our stable of ICA's.
Source and select candidates for ICA positions to ensure a continual pipeline and sufficient base of staff to meet assigned sales/membership growth targets.
Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems.
Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems.
Organize ICA activities, leads and territories to ensure effective and efficient coordination across the territory.
Act as a liaison between ICA's and UHG sales process owners to ensure ICA's are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.
Coach and manage performance.
Coach/Develop staff to achieve quantitative and qualitative performance targets.
Use data and insights to coach for optimal performance.
Manage day-to-day time and activities of assigned ICA's to ensure appropriate leading indicators of success and corresponding sales results.
Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets.
Conduct ride-alongs to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations.
Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for improvement. .
Achieve assigned sales targets: Achieve assigned sales/membership growth targets through ICA's in his/her territory(ies), with a minimum of 65% of sales derived via community based leads and referrals.
Partner with the Community Developer (CD) and Area Sales Manager (ASM) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations).
Understand the strengths and weaknesses of each organization and how it impacts the marketplace.
Facilitate engagement of ICA's in executing these plans and ensure that ICA's appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings.
Ensure Compliance: Ensure ICA's adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures.

Undergraduate degree preferred.

2 years sales/business development experience in a direct to consumer environment with demonstrated ability to consistently achieve assigned sales/growth targets.

Experience in and/or managing sales agents, leads, marketing resources, etc. across multiple channels (employed, independent/captive, brokers, telesales) preferred.

Leadership and/or management experience preferred.

Active Group 1 license or ability to obtain license within required state guidelines.

Medicare and/or Medicaid experience preferred.

UnitedHealthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.

That's how it is at UnitedHealthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.

Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Requisition #: 516276

Source: http://jobs.insurancesalesweb.com/jobseeker/job/12673029/

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